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What facilities must my ISP have to run Webmastercart ? Operating system: Unix/Linux/Windows Web Server Perl 5 ++ CGI and LWP Perl modules Mail program (Sendmail, Blat or Net::SMTP) Ability to run your own cgi scripts on your server It will run on almost any system! Not sure? Contact your ISP or send us your FTP login (email support). We will tell you if our software can work on your server/hosted site. If you have experience with CGIs you can download and run this system check script   Do you provide remotely hosted ecommerce services ? Yes. If you are interested in a remotely hosted solution for your new store contact us.   How easy is Webmastercart to update ? You may use the browser based database manager, or 'upload' your inventory-table through the admin area. We support text/ascii tab-delimited-files and CSV files.   I already have a web site, can I use your solution? YES - You simply need to add a link in your web site to the shopping system.   I have goods on special offer occasionally, can I display and link them into the shopping system ? YES    Can I configure the shop to fit in with my web site ? YES - You can use your own page format as our solution works with html templates.   Does it work with cookies ? The software works with persistent cookies. Cookies allow your customers to come back and find the same shopping cart anytime (default: customer carts will be deleted after 15 days).   Can I sell without shipping charge/sales tax? YES. In case there is no charge for a few countries/states you can leave the fields blank.    Do I need a secure server ? It is suggested that you collect credit cards data using a secure server (https://). However the software works even without a secure sever. Please know that your secure server shall call your shop directory. In short https://secureserver.com/yourid/shop/ must call files in your directory http://yoursite.com/shop/. The scripts need to access the customers shopping carts and this would be impossible from another web server!   What online credit card processing companies does your solution support ? Verisign Authorize.net / Planet Payment WorldPay LinkPoint / Cardservice iTransact 2Checkout PayPal Basically any service can be used as the payment form is a html file. You may include any gateway information required by your provider as a hidden field.   How many people can purchase at the same time from my shop ? There is no limitation on the number of people who can simultaneously log onto your site, the restrictions are down to the Internet Service Provider who hosts your web site.   How do I customize pages, email notifications and HTML ? All customizable HTML is described in the support site.   Is your solution Y2K compilant ?    We have designed our software to be y2k compliant. Will not assume responsibility for server machines and server operating systems which may not be y2k compliant. If the dates on your shopping cart do not appear to be compliant please Email us. Also see http://www.perl.org/phbs/y2k.html   Is an affiliate/agent program included in the package ?   YES   Can we copy the scripts and put them on another web site that we own ? No. You must purchase a seperate package for each site/domain. Any copying is a violation of International Copyright Laws. If you move your site you may move the scripts to the new server, providing the scripts are removed from the original server. You must also inform us when you have done this so we know where you are running them. Failure to do so may result in a loss of technical support.   What happens if I do not use product options ? Nothing. You will leave the database fields blank.   Can I use your solution in any directory ? Yes, if you have cgi access on your server. Can I add/remove item details in html templates ? Yes.  If templates are easy to customize why are you offering a service ? We confirm that templates are easy to customize, for any good webmaster who has a good knowledge of Html. We offer a service since many webmasters have little experience and do not understand how to insert tags. Tags are described in the support site.   How many items are printed on a page when I make a query  ? You can choose it. In the admin area you may set the number of cols (number of items on the same line: i.e. useful if you use thumbs) and the number of items per page.   Do I have to pay for version upgrades  ? No. Once you purchase a license you are entitled to free upgrades of the software. Upgrading software that has been modified may require additional costs.      Who do I contact for tech support  ? Simply email   Do I pay for tech support  ? No. Email support is provided free of charge.   Is customization service available  ? Yes, please contact us for a quote.   Can I edit billing and shipping address form? Yes. The store front is based on HTML templates. You may change the fields on the customer details/order page. For example you could label the 'Last Name' Field with 'Company Name' and use 'First Name' for the full name.